Legal Notice

User conditions:
In compliance with Law No. 34/2002, 11 July on Information Society Services and Electronic Commerce (LSSI-CE), MARINA ASJAL SL hereby confirms that it is the owner of the website www.marinapalmanova.com. In accordance with the requirement of article 10 of the mentioned Law, MARINA ASJAL SL provides the following informations:

This website is owned by MARINA ASJAL SL, with tax identification number B07693948 and business address at GERMANS MONTCADA 11 07181, PALMANOVA (ILLES BALEARS), included on the Trade Register, volume 1201, sheet 137, page 18310 and entry 1. The email address for contacting the business is: marinapalmanova@gmail.com.
Tourist activity license Our establishment has a tourist license number AT/1490.

User and liability regulations
Browsing, accessing and using the MARINA ASJAL SL website confers the condition of user, by which all the herein conditions of use are accepted by browsing the website owned by MARINA ASJAL SL, without prejudice to the application of the corresponding regulations of obligatory legal compliance as appropriate
The website owned by MARINA ASJAL SL provides a wide range of information, services and data. The user accepts their responsibility for the correct use of this website. This responsibility includes:

- The authenticity and legality of any information provided by the user on the forms issued by MARINA ASJAL SL to gain access to certain content or services offered by the website.
- The use of information, services and data offered by MARINA ASJAL SL contrary to the provisions of these conditions, the Law, moral, good practice or public order, or that may entail damage to third party rights or to the very functioning of the website in any way.

Link policy and liability disclaimer
MARINA ASJAL SL does not accept liability for website content accessible by users via the links provided on its website and declares that under no circumstances will it examine or carry out any control of the content of other sites on the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites that although not under its control, can be accessed via the links.

MARINA ASJAL SL declares that it has adopted all the necessary measures to avoid any damage that users of its website may sustain from browsing its website. Consequently, MARINA ASJAL SL does not accept liability, in any case, for the damages that the user may suffer from browsing the internet.

Modifications
MARINA ASJAL SL reserves the right to make any necessary modifications to its website, without warning.

Online booking services
Certain content on the website owned by MARINA ASJAL SL offers the possibility of booking online via the booking portal, or manually via the website itself. Their use is subject to the obligatory reading and acceptance of the general booking conditions established by MARINA ASJAL SL..

Data protection
In accordance with the provisions of the current legislation on Personal Data Protection, we inform you that your data will be incorporated into the processing system owned by MARINA ASJAL SL with tax identification number B07693948 and business address at GERMANS MONTCADA 11 07181, PALMANOVA (ILLES BALEARS), in order to facilitate, speed up and fulfil the commitments established between both parties. In compliance with current legislations, MARINA ASJAL SL informs that the data will be kept for the period of time deemed strictly necessary to comply with the aforementioned precepts.
Unless stated otherwise, we will assume that your information remains unchanged, that you agree to notify us of any changes and that we have your consent to use it for the aforementioned purposes. MARINA ASJAL SL declares that it will proceed to use this information lawfully, fairly, transparently, adequately, relevantly, limitedly, accurately and that it will be kept up to date. MARINA ASJAL SL therefore agrees to adopt all reasonable measures to ensure that this information is promptly removed or rectified, where inaccurate.
In accordance with the rights conferred by current data protection regulations, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data and the consent given for their processing, by sending your request to the postal address indicated above, or via email to marinapalmanova@gmail.com. You may also contact the competent authority to make any complaint you deem appropriate.

Intellectual and industrial property
MARINA ASJAL SL, by itself or as a transferee, is the owner of all intellectual and industrial property rights of its website, in addition to the elements contained therein (including images, sound, audio, video, software or text; trademarks or logos, colour schemes, structure and design, selection of materials used, computer programmes necessary for its operation, access and use, etc.), owned by MARINA ASJAL SL. Therefore, works protected as intellectual property by the Spanish legal system will be applicable to both Spanish legislation and international treaties related to the matter and signed by Spain.
All rights reserved. By virtue of the Intellectual Property Law, reproduction, distribution and public communication, including the way in which all parts of the contents of this website are made available for commercial purposes, in any medium and by any technical means, without the authorisation of MARINA ASJAL SL, are expressly prohibited.
The user agrees to respect the intellectual and industrial property rights owned by MARINA ASJAL SL. You may view the elements on the portal and even print, copy and store them on your computer’s hard drive or any other physical medium as long as it is solely and exclusively for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system installed on the pages owned by MARINA ASJAL SL.

Legal actions, applicable law and jurisdiction
MARINA ASJAL SL also reserves the right to present any civil or criminal action it deems appropriate for the improper use of its website and contents, or for non-compliance with these conditions. The relationship between the user and the provider shall be governed by the regulations applicable in Spanish territory. In the case of any dispute, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction in accordance with the rules on jurisdiction and competence in this regard. MARINA ASJAL SL is based in ILLES BALEARS, Spain.

Cookies Policy

PRIOR INFORMATION - COOKIES POLICY

MARINA ASJAL SL must carry out an exhaustive analysis of the Cookies that can be installed on users’ computer devices through its website. Once their purpose is known, MARINA ASJAL SL must comply with article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), as well as with the recommendations that the Spanish Data Protection Agency has published in its guidance on the rules on use of cookies. User authorisation is therefore also required for this installation. To find out about the type of Cookies and their purposes, consult the Cookies Policy document we have sent to you. We will send you the information that MARINA ASJAL SL must choose and insert onto its website, depending on the Cookies you have, in a header bar or a pop-up window:

Use of your own cookies and third-party analysis cookies (Google Analitycs or Yahoo Analitycs)
This website uses our own cookies and third-party analysis cookies to collect information for the purpose of improving our services, as well as for the analysis of your browsing. If you continue browsing, it means that you accept the installation of them. The user has the possibility of configuring his or her browser and, if he or she so wishes, can prevent them from being installed on your hard disk, although he or she must bear in mind that this action may cause difficulties in navigating the website.
When you click How to set up, a link to the following information provided in the Cookies Policy document must be inserted:
"Likewise, MARINA ASJAL SL informs the user that it has the possibility of configuring its navigator in such a way that it is informed of the reception of cookies, being able, if it wishes, to prevent them from being installed on its hard disk."
Below we provide you with links to various browsers, through which you can make this configuration:
- Firefox from here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we.
- Chrome from here: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
- Explorer from here: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-10
- Safari from here: https://support.apple.com/kb/ph17191?locale=es_ES
- Opera from here: http://help.opera.com/Windows/11.50/es-ES/cookies.html

Finally, remember to update the table in the Cookies policy document, indicating the Cookies that the webpage installs through user browsing.

Conditions of Reservation

Reservation Payment
• When making a reservation, 30% of the total amount will be charged as a deposit.
• Once the payment is confirmed, the booking will be guaranteed.
• The remaining balance must be paid directly at the property.

Damage Deposit
• A deposit of €250 per apartment must be paid at check-in.
•It will be refunded upon check-out, provided there are no damages or inappropriate behavior.

Cancellation Policy
• Free cancellation up to 7 days before arrival.
• Cancellations within 7 days prior: 30% of the total amount.
• In case of no-show, 100% of the booking will be charged.

Payment Methods
• Cash, Visa, and Mastercard are accepted.

Invoicing
• Guests may provide billing details in the "observations" section when making the reservation.
• The invoice will be issued in the name of the main guest unless billing details are provided before or at check-in.
• Once the invoice is issued, no changes will be made.

Extended Stays
• Extensions must be requested and paid at least three days before the check-out date.
• Stays cannot be extended without payment for the additional period.

Services
• Internet: Free Wi-Fi in all rooms.
• Air conditioning: Included at no extra cost.
• Safe: Available upon request at no extra cost.
• Cots and highchairs: Free upon request for children under 2 years.
• Parking:
• Subject to availability, cannot be reserved.
• Sujeto a disponibilidad, no se puede reservar.
• Cars only (no vans or large vehicles).
• Maximum vehicle length: 3.14 meters.
• Cleaning and Linen
• Cleaning and towel change: 3 times per week.
• Bed linen change: once per weeek.
• From November to March: no cleaning service, but clean towels and sheets are provided weekly.
• Apartment Includes:
• Sheets and towels (for hygienic use only, not for beach or pool).
• Hairdryer
• Pets: Not allowed.

Check-in & Check-out
• Check-in and key collection: from 14:00.
• Check-out and key return: until 11:00.
•No late check-out service available.
• If you arrive before 10:00 AM, the building will be closed with no staff available.
There is no reception desk.
A prior appointment is mandatory for check-in and key collection.
1. Arrival time at Mallorca Airport.
2. Flight number.
3. A phone call (no messages or WhatsApp) to +34 650 417 070 or +34 695 78 49 00 when on the way to Palmanova.
If you are renting a car, please let us know, as delays may occur during high season. All guests must complete the registration process via the link sent a few days before check-in, with a valid ID or passport. Keys will not be handed over if all guests are not registered at check-in.

Facilities
Outdoor seasonal pool :
• Open from April 1 to October 31.
• No lifeguard on duty. Minors must always be supervised by legal guardians.
• Access to the pool, solarium, and gardens is prohibited outside the established schedule.
Laundry:
• The building has a room with two washing machines.
• Free to use.
• Guests must bring their own detergent.
• No dryers available. Each apartment has a clothes rack.
Extra charges on request :
• Two-bedroom apartments with sea view: €9 per night (subject to availability on arrival).

Privacy & Security
• All apartments are equipped with smoke detectors and a Minut noise monitoring system.
• This system ensures compliance with house rules and guest comfort.
• It only measures decibel levels (does not record conversations or audio).
• If the 83 dB limit is exceeded, notifications may be sent by SMS.
• By booking, guests expressly accept the installation and operation of this system during their stay.
• The building has a video surveillance system for guest and property safety.
• Access control prevents entry of unregistered persons at check-in.
• Personal data is treated with strict confidentiality.
• Online payments follow the highest security protocols.
• A confirmation email will be sent with booking details.

Expulsion warning
• Guests may be expelled without refund of reservation payments or deposit for violating rules. Marina Palmanova is a family-oriented property, committed to guest and neighbor rest. The following behaviors will not be tolerated:
• Disrespecting quiet hours (21:00 – 09:00).
• Tampering with smoke detectors or noise sensors.
• Accessing pool or solarium outside permitted hours.
• Smoking or vaping inside apartments/building (only allowed on balconies or pool terrace).
• Use of illegal substances.
• Triggering alarms by misuse of kitchen or smoking indoors.
• Ignoring management/property warnings.
• Damaging or misusing facilities.
• Disrespectful behavior on the property.
• Exceeding maximum occupancy: :
• Two-bedroom apartment with balcony: max. 6 people (extra person supplement required). • One-bedroom apartment with sea view balcony: max. 4 people (no extra supplement possible).

How to Get to Marina Palmanova
Options to reach Palmanova:
• AEROTIB bus (direct from airport to Palmanova): Line A11 Info: https://www.tib.org/es/web/ctm/autobus/aerotib
• Taxi: approx. €35 – €45.
• Uber
• EMT Bus + TIB Bus: Airport Bus no. 1 to Palma city center + TIB Buses 104, 105, 106 to Palmanova. Nearest stop: 11029 Punta Marroig 1. Info:
https://www.tib.org/es/web/ctm/aeroport/origen/
https://www.tib.org/es/web/ctm/autobus/seccio/100

Unaccompanied Minors
All underage guests not traveling with their legal guardians must present a duly completed and signed authorization document. This document will be provided during the booking process; simply request it and we will send it to you.

Data Protection

DIn accordance with the provisions of the current legislation on Personal Data Protection, we inform you that your data will be included in the processing system owned by MARINA ASJAL SL with tax identification number B07693948 and business address at GERMANS MONTCADA 11 07181, PALMANOVA (ILLES BALEARS), in order to facilitate, speed up and meet the commitments established between both parties. In compliance with current legislations, MARINA ASJAL SL informs that the data will be kept for the period deemed strictly necessary to comply with the aforementioned precepts.
Unless stated otherwise, we will assume that your information remains unchanged, that you agree to notify us of any changes and that we have your consent to use them for the aforementioned purposes.
MARINA ASJAL SL informs that it will proceed to use this information lawfully, fairly, transparently, adequately, relevantly, limitedly, accurately and that it will be kept up to date. Therefore, MARINA ASJAL SL agrees to adopt all reasonable measures to ensure that they are promptly removed or rectified where inaccurate.
In accordance with the rights conferred by current data protection regulations, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data and the consent given for their processing, by sending your request to the postal address indicated above, or via email to marinapalmanova@gmail.com.
You may also contact the competent authority to make any complaint you deem appropriate. Sending these details confirms you accept this clause.